Privacy Policy

We use your information to:

• Provide emergency response and consular services
• Process and respond to your reports and inquiries
• Facilitate communication between you and government officials
• Verify your identity and ensure account security
• Provide personalized services and recommendations
• Send important notifications and updates
• Improve our services and develop new features
• Comply with legal obligations and regulatory requirements
• Prevent fraud and ensure platform security

We may share your information in the following circumstances:

• Government Authorities: When required by law or to protect public safety
• Emergency Services: To coordinate emergency response and assistance
• Nigerian Embassies: To provide consular services and support
• Service Providers: With trusted third parties who help operate our platform
• Legal Requirements: To comply with court orders or legal processes
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data centers and infrastructure
• Employee training on data protection
• Incident response and breach notification procedures

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdrawal: Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

We use cookies and similar technologies to enhance your experience on our platform:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand how you use our platform
• Preference Cookies: Remember your settings and preferences
• Security Cookies: Help protect against fraud and abuse

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

As a global platform serving the Nigerian diaspora, your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

When transferring data internationally, we implement appropriate safeguards including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by competent data protection authorities
• Binding corporate rules for intra-group transfers
• Certification schemes and codes of conduct

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods include:

• Account Data: Retained while your account is active and for 3 years after deactivation
• Report Data: Retained for 7 years for legal and audit purposes
• Communication Records: Retained for 5 years
• Emergency Data: Retained as required by emergency response regulations

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you through our platform or via email.

Your continued use of our services after the effective date of changes constitutes acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries within 30 days of receipt.

In emergency situations, we may need to share your information with relevant authorities to ensure your safety and provide appropriate assistance. This includes:

• Local emergency services and law enforcement
• Nigerian embassies and consulates
• Medical facilities and healthcare providers
• Family members or emergency contacts you have designated

Remember: For immediate life-threatening emergencies, always contact local emergency services first (911, 112, 999, etc.).